Domain Registration Agreement

You are the registrant and legal owner of the domain. We act as the reseller of record, working through our accredited registrar partner and the relevant registry.

You authorise us to submit registration, renewal, transfer and contact-update requests to the registrar on your behalf, and to act as the technical and administrative contact where you have not nominated your own.

You must keep registrant contact details accurate and respond to verification emails within the timeframe the registry allows. Failure to verify can lead to suspension or deletion of the domain by the registry — this is outside our control.

We may place a transfer lock on a domain while a dispute, chargeback or verification issue is open.

Registration and renewal fees are shown before purchase. Renewal prices may change, and we will show the renewal price in the client area and in reminder emails before it applies.

We send reminders 30, 7 and 1 day before expiry where auto-renew is off. If a domain expires, the registry may place it in a redemption period with additional restoration fees, or release it for others to register.

Outbound transfers require a valid authorisation code, which you can generate in the client area once the domain is unlocked and past the 60-day post-registration transfer lock.

Disputes about domain ownership are governed by the applicable dispute resolution policy, such as UDRP for generic endings or the relevant country code policy.